Team Training

A common challenge is the disconnect between owner expectations and staff performance. We bridge the gap creating wins for both owners and staff through improved alignment, clarity of expectations, and accelerated development. As a result of effective training, staff will achieve goals faster and more effectively.

 

Quality Care Accountability

  • Connecting KPIs and quality care
  • Aligning performance and incentives
  • Optimizing charge capture
  • Patient engagement
  • Improving KPIs
  • Leveraging dashboards
  • Creating exceptional patient experiences

Clinic Director Training

  • Self-assessment
  • Connecting KPIs and quality care
  • Goal setting
  • Performance Coaching
  • Staff engagement
  • Improving KPIs
  • Leveraging dashboards
  • Effective time management
  • Empowering the team
  • Effective delegation strategies

Leadership Development

  • Self-assessment
  • DISC
  • Setting personal goals
  • Personal accountability

Charge Capture

  • Charge diversity assessment tools & dashboards
  • Optimizing charge capture
  • Optimizing coding
  • Minimize under coding